DStv On Demand is a value-added ser vice
that is available to DStv Premium subscribers - giving you the ability to catch
up on some of your favourite programming, on both your PVR and online, if you missed
the earlier broadcast or repeats. You’ll find a selection of series and sports highlights
on your PVR, while online you’ll be able to watch a wide variety of series, movies,
current affairs shows and sporting highlights.
How do I get DStv On Demand?
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Step 1Press the red button on your remotePress TV GUIDE on your remote
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Step 2Press the right button twice to get to the DStv On Demand playlistPress the down arrow to select DStv On Demand  
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Step 3Select a program and press the OK button to start watching the programPress OK  
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Press the yellow button to switch between sport and entertainment
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*Only available to Premium subscribers with an active PVR access subscription.
- Go to www.dstvondemand.com
- Register your account and link your smartcard
number, customer number or ID number to access your favourite programmes
- Stream directly from the website or download your
selected show via our Desktop Player to enjoy at your leisure
- Online Streaming and the Desktop Player for downloading
are both Windows and Mac compatible
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Did you know:
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- We have over 450 hours of entertainment on DStv
On Demand
- You can access DStv On Demand via any South African
Internet Service Provider *
- Share and comment on shows using your Facebook
profile
- Movies and shows are available for a minimum of
7 days
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Did you know:
|
- We have over 450 hours of entertainment on DStv
On Demand
- You can access DStv On Demand via any local
Internet Service Provider *
- Share and comment on shows using your Facebook
profile
- Movies and shows are available for a minimum of
7 days
|
|
*
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Please familiarise yourself with your ISP’s data fees. An uncapped Internet connection
is not necessary, but is highly recommended.
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**
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Only available to Premium subscribers.
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Making the most of DStv On Demand
Standard Definition (SD)
- Make sure the PVR is switched on and not unplugged or in standby mode
- Regular recordings can interfere with titles downloading to your PVR.
The good news is that we realise you can't put your recordings on hold while you
wait for On Demand titles to download to your PVR. We repeat our download cycles
at various times during the week for all DStv On Demand titles to reduce the risk
of recording interference
- Make sure that both tuner cables are fitted correctly
- Check that your signal strength and quality is above 95% (Press MENU
>> INFORMATION CENTRAL >> INFORMATION CENTRAL and look at the bottom of your screen)
- Remember that poor installation will have an effect on your overall picture
and signal quality, and will also affect the delivery of On Demand content to your
PVR
- For the best possible video quality in HD (HD PVR only), make sure your
PVR is connected to your TV via HDMI cable
High Definition(HD) 2-tuner PVR
- Check that your signal strength and quality is above 95% (Press MENU
>> INFORMATION CENTRAL >> INFORMATION CENTRAL and look at the bottom of your screen
- Regular recordings can interfere with titles downloading to your PVR.
The good news is that we realise you can't put your recordings on hold while you
wait for On Demand titles to download to your PVR. We repeat our download cycles
at various times during the week for all DStv On Demand titles to reduce the risk
of recording interference
- Make sure the PVR is switched on and not unplugged or in standby mode
- Make sure that both tuner cables are fitted correctly
- Remember that poor installation will have an effect on your overall picture
and signal quality, and will also affect the delivery of On Demand content to your
PVR
- For the best possible video quality in HD (HD PVR only), make sure your
PVR is connected to your TV via HDMI cable
High Definition(HD) 4-tuner PVR
- Make sure the PVR is switched on and not unplugged or in standby mode
- Regular recordings can interfere with titles downloading to your PVR.
The good news is that we realise you can't put your recordings on hold while you
wait for On Demand titles to download to your PVR. We repeat our download cycles
at various times during the week for all DStv On Demand titles to reduce the risk
of recording interference
- Make sure that both tuner cables are fitted correctly
- Check that your signal strength and quality is above 95% (Press MENU
>> INFORMATION CENTRAL >> INFORMATION CENTRAL and look at the bottom of your screen)
- Remember that poor installation will have an effect on your overall picture
and signal quality, and will also affect the delivery of On Demand content to your
PVR
- For the best possible video quality in HD (HD PVR only), make sure your
PVR is connected to your TV via HDMI cable
About On Demand repeat cycles
If you have an SD or HD 2P (two-tuner) PVR, your regular recordings can disrupt
the delivery of On Demand content to your PVR. If a recording that you have set
does happen to conflict with an On Demand title download, you may not see certain
content in your On Demand playlist.
In order to cater for these situations, we schedule repeat download cycles at various
times during the week for all DStv On Demand content, to ensure that customers who
did not get the title on the first download will receive the repeat download within
the week. If you don’t see a title in your playlist immediately, don’t panic, it
should arrive soon, provided that there are no recordings happening during the repeat
download.
On occasion, DStv On Demand content may be delayed for other reasons because, as
you can imagine, the broadcast environment is always changing and complex to manage.
This also makes it difficult for us to make our download schedules public, because
they can change multiple times in a day!
If changes or late delivery of DStv On Demand title occurs, the DStv On Demand team
will endeavour to notify you via the DStv forums, call centre, Facebook or Twitter
as soon as possible.
We hope you enjoy DStv On Demand!
Did you miss out on a previous season of your favourite show? Maybe you’d like to
start watching from the very beginning again. Now you can log onto the DStv store,
powered by Kalahari.com, and buy box sets of all the series you’ve enjoyed on DStv
and DStv On Demand. Click here for more info.
If you have an HD 2P (two-tuner) PVR, your regular recordings can disrupt
the delivery of On Demand content to your PVR. If a recording that you have set
does happen to conflict with an On Demand title download, you may not see certain
content in your On Demand playlist.
In order to cater for these situations, we schedule repeat download cycles at various
times during the week for all DStv On Demand content, to ensure that customers who
did not get the title on the first download will receive the repeat download within
the week. If you don’t see a title in your playlist immediately, don’t panic, it
should arrive soon, provided that there are no recordings happening during the repeat
download.
On occasion, DStv On Demand content may be delayed for other reasons because, as
you can imagine, the broadcast environment is always changing and complex to manage.
This also makes it difficult for us to make our download schedules public, because
they can change multiple times in a day!
If changes or late delivery of DStv On Demand title occurs, the DStv On Demand team
will endeavour to notify you via the DStv forums, call centre, Facebook or Twitter
as soon as possible.
We hope you enjoy DStv On Demand!