Sign up for CatchUp

DStv On Demand is a value-added ser vice that is available to DStv Premium subscribers - giving you the ability to catch up on some of your favourite programming, on both your PVR and online, if you missed the earlier broadcast or repeats. You’ll find a selection of series and sports highlights on your PVR, while online you’ll be able to watch a wide variety of series, movies, current affairs shows and sporting highlights.

How do I get DStv On Demand?


Step 1

Press the red button on your remote

Step 2

Press the right button twice to get to the DStv On Demand playlist

Step 3

Select a program and press the OK button to start watching the program

Press the yellow button to switch between sport and entertainment


*Only available to Premium subscribers with an active PVR access subscription.


Making the most of DStv On Demand

Standard Definition (SD)

  • Make sure the PVR is switched on and not unplugged or in standby mode
  • Regular recordings can interfere with titles downloading to your PVR. The good news is that we realise you can't put your recordings on hold while you wait for On Demand titles to download to your PVR. We repeat our download cycles at various times during the week for all DStv On Demand titles to reduce the risk of recording interference
  • Make sure that both tuner cables are fitted correctly
  • Check that your signal strength and quality is above 95% (Press MENU >> INFORMATION CENTRAL >> INFORMATION CENTRAL and look at the bottom of your screen)
  • Remember that poor installation will have an effect on your overall picture and signal quality, and will also affect the delivery of On Demand content to your PVR
  • For the best possible video quality in HD (HD PVR only), make sure your PVR is connected to your TV via HDMI cable


About On Demand repeat cycles

If you have an SD or HD 2P (two-tuner) PVR, your regular recordings can disrupt the delivery of On Demand content to your PVR. If a recording that you have set does happen to conflict with an On Demand title download, you may not see certain content in your On Demand playlist.

In order to cater for these situations, we schedule repeat download cycles at various times during the week for all DStv On Demand content, to ensure that customers who did not get the title on the first download will receive the repeat download within the week. If you don’t see a title in your playlist immediately, don’t panic, it should arrive soon, provided that there are no recordings happening during the repeat download.

On occasion, DStv On Demand content may be delayed for other reasons because, as you can imagine, the broadcast environment is always changing and complex to manage. This also makes it difficult for us to make our download schedules public, because they can change multiple times in a day!

If changes or late delivery of DStv On Demand title occurs, the DStv On Demand team will endeavour to notify you via the DStv forums, call centre, Facebook or Twitter as soon as possible.

We hope you enjoy DStv On Demand!

New to DStv On Demand?   Sign Up




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